Privacy policy

Welcome to Valnorexus (hereinafter referred to as “we”). We are committed to protecting your personal data and ensuring transparent and secure data processing practices when you use our website and services.

1. Scope of This Policy

This policy applies to information collected when you browse our website, place orders, contact support, or interact with our online services.

2. Information Collection & Cookies

We may collect necessary information such as contact details, delivery information, and device or browsing data to provide and improve our services.

Cookies are used to remember user preferences, maintain core website functions, and enhance overall browsing experience.

3. Use and Sharing of Information

Your information is used only as needed to operate our services, including order processing, customer support, service notifications, and system improvements.

We do not share your personal information with unrelated parties except where required to deliver services.

4. Data Storage & Cookies Consent

Your data is stored securely and retained only for as long as necessary to fulfill service purposes.

Non-essential cookies are activated only after your consent. You may manage or withdraw consent at any time through your browser or website settings.

5. Your Rights

You have the right to access, correct, update, or delete your personal data, as well as withdraw previously given consent at any time.

Requests can be submitted through the contact details provided below, and we will respond within a reasonable timeframe.

6. Legal Basis for Data Processing

We process personal data in accordance with GDPR principles, based on the following legal grounds:

  • Performance of a contract: to process orders and provide purchased services

  • Consent: for subscription-based communications and service notifications

  • Legal obligations: for accounting, tax, and regulatory requirements

  • Legitimate interests: to improve user experience and maintain system security

7. Contact Us

Address: N4691 Oak Rd, Princeton, WI 54968, United States
Telephone: +1 (262) 894-2470
Email address: customer@valnorexus.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)